529 Reviews: 4.7 out of 5
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Goyour 01. December
travelled as Young couple
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A good hotel for a short stay, 3 or 4 days. Breakfast was varied and fresh. Service, as always, was very individual. Some were okay, others stood around chatting in the restaurant. Restsurant staff not always helpful beyond what was on the buffet. One floor has renovated rooms; they look very good. We were there twice and I recommend the hotel.
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Tiziano 08. November
travelled as Young couple
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Beautiful, amazing dinner and impeccable service!! If you are in the area, this is the right choice.
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Dieter 01. November
travelled as Family with younger children
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Overall, a good hotel!
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Johannes 10. October
travelled as Young couple
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Was a great stay, brilliant roof terrace
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Axel 08. October
travelled as Young couple
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This was our second time here, and the super friendly and competent staff were once again there. A great room, excellent breakfast, and a high-quality dinner menu. Very good central location, yet quiet. We'll definitely be back.
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Stephanie 04. October
travelled as Young couple
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Riva and the Crystal Palace are always worth a visit! This time we had a renovated room, which turned out beautifully. The food and service were excellent! The hotel's location is fantastic; it's just a short walk from the town center in Riva. The weather was perfect this time, too, so we were able to use the sky pool!
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Katja 04. October
travelled as Young couple
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On our way home from Veneto to Germany, we spontaneously booked this fantastic hotel for two days.
From the last-minute phone booking to our departure, the service was super friendly and attentive.
A fantastic breakfast on the rooftop with a pool and breathtaking views of Lake Garda.
Just a few minutes' walk from the lake.
We found the value for money to be excellent.
We'll be back.
Thank you, Tonelli team.
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Ian 29. September
travelled as Young couple
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Excellent hotel. Very relaxed and the restaurant food was really good, with a number of themed nights. Good location for a short walk to the lake or to the town.
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Paula 28. September
travelled as Young couple
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We celebrated our wedding anniversary at this hotel and it was a truly special stay. From the very first moment, we felt welcomed. The room delighted us with its spaciousness, beautiful view, and attention to detail – daily cleaning was top-notch, and guests were provided with bathrobes, flip-flops, and a hairdryer.
The hotel staff deserves great praise – professional, friendly, and always willing to help. Breakfast was delicious, though somewhat repetitive. It's also a shame there's no way to make your own coffee – you have to order it from the staff.
We extend a special thank you to the gentleman who offered us coffee upon check-out at 5 a.m. – a small but incredibly kind gesture that will remain in our memories for a long time.
On the hotel's rooftop is a beautiful swimming pool with a breathtaking view. Although we didn't swim due to the weather, we often stopped by to admire the panorama.
This is the perfect place for special moments – thank you and we wholeheartedly recommend it!
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Carsten 25. September
travelled as Young couple
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A very nice hotel in a great location. The rooms are clean and modern. The service is excellent, and the breakfast on the roof terrace is world-class.
We had a lovely stay and will definitely return.
Highly recommended .
Ute & Carsten ️ from Lüneburg
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Ray 21. September
travelled as Young couple
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I have stayed in many hotels over the years and no matter how good they might be you can always find something to critise if you look hard enough. Yes, our room had a couple of things that needed refreshing, but is quickly forgotten about by just how good the hotel is. The staff were all brilliant and made our holiday a pleasure. From the time we first entered the hotel for check in... until leaving, the staff were fantastic!
The stand out members were Zane, Juri and Masimo as they were the frontline staff members we came in to contact each time we ate in the restaurant. All three were outstanding in their professionalism, customer service and polite manner. The shining star had to go to Zane, as she always had a smile on her face and was just outstanding.
Sadly the kitchen staff are the unsung hero's, as they toil away unnoticed. We enjoyed some amazing food and thank them all. Reception staff we equally friendly (Francesca in particular). We enjoyed sitting on the roof top eating breakfast with a view of the lake. Eggs can be cooked by a chef for your preference.
Location of the hotel is probably 15-20 min walk from Riva main square and local shopping centre is very close. Surrounding area was quite busy, but remote enough for peace. Local bus service close by too.
Thoroughly recommend the Kristal and the many other 4-5 star reviews here back ours up too.
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michael 21. September
travelled as Young couple
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Here for the second time this year. Excellent value for money, good dinner, and a very good breakfast on the rooftop in good weather with a view of Lake Garda and the pool. A must! Sunday breakfast with live guitar percussion...an incredible atmosphere. Very happy to be able to experience it a second time.
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Radek 20. September
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A wonderful stay! Top-notch service, beautiful hotel, delicious food, and a truly impressive rooftop pool and atmosphere! Highly recommended!
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Manuel 19. September
travelled as Young couple
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Great hotel in Riva, have stayed here several times, attentive, friendly staff, great food, beautiful rooms with some minor drawbacks due to age, although the first few rooms have already been renovated and are very nice!
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Maria 29. August
travelled as Young couple
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The hotel itself is very nice. And the rooftop patio is beautiful and having breakfast up there is lovely although can be a bit hot. Rooms felt a little bit dated and had a few things that could’ve been fixed up but the bed are very comfortable. Shower has amazing water, pressure and the view from the balconies awesome. Overall, it’s an amazing very solid hotel hotel but it did but it did not say wow us like some of the other hotels we have stayed in. If this hotel fits your budget I would say value for the money is great. Go ahead and book it.
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Christian 26. August
travelled as Young couple
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Beautiful hotel and lovely room. Amazing rooftop pool and bar. They even serve breakfast there. Fantastic. An absolute highlight. Bicycle storage is available.
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sam 16. August
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The stay was excellent, thank you
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RICHARD 06. August
travelled as Young couple
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Fantastic hotel, made even better by friendly, helpful and happy staff. Could not compliment it enough.
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Simon 06. August
travelled as Young couple
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Amazing
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Ries 06. August
travelled as Young couple
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A very good hotel with a fantastic view from the rooftop terrace where breakfast is also served. Very clean and the staff are very friendly and attentive. It's very close to the lake and about a 20-minute walk to the old town. Highly recommended, and we will definitely come back again.
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Willy 04. August
travelled as Young couple
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Yesterday, after 7 days at Kristal-P. Back for the second time at this fantastic hotel. Of note: the head waiter and his crew were first-class. The chef: STARS! Reception and bar: top-notch. We felt very well looked after and cared for. Hopefully, we'll be back next year, because it couldn't be better.
Willy and Dorohea Deimer
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Kevin 29. July
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Brilliant cocktails, very high quality. We didn't stay in the hotel itself but frequented the roof bar for the entertainment and the excellent cocktail bar.
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Louise 27. July
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This is such a lovely hotel. Having breakfast in the sunshine on the roof was a real highlight as the food is fabulous. This is a cool, relaxed and stylish hotel with great rooms, fab showers and comfy beds. The service is impeccable. Daniel is the best waiter I have ever had with lovely touches like olives, crisps and burrata and tomatoes as mini appetisers with drinks. This is a great location too, just minutes from the lake and 15 minutes from the old town. Eat at Osteria and Capaninna if you get the chance. Just a dreamy holiday with lovely views at a great hotel!
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Terence 21. July
travelled as Family with younger children
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We have really enjoyed our week-long stay at the hotel. Crystal palace the location of the hotel is literally a 5 to 10 minute walk from the water's edge of lake garder. 100 m away is a very handy shopping precinct where there's a co-op store with lots of great ingredients and fresh food. We are a gluten-free family. Our daughter has celiacs and the hotel have been very accommodating and respectful of her condition. The pool on
the roof is great fun. The nightly entertainment has been brilliant from singers and musicians and the staff at the hotel are very accommodating and very helpful. We will definitely be back again. We love River delgada and we love the crystal palace hotel.
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Mario 23. June
travelled as Young couple
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Highly recommended. Excellent service.
Food and breakfast were outstanding. Very friendly staff. Would come again.
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Andreas 21. June
travelled as Group of friends
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Nice and clean hotel, breakfast on the rooftop terrace.
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Christopher 16. June
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Hotel fabulous. Location fabulous. The sky pool amazing on the roof . fabulous for breakfast in a morning, looking at the lakes and mountains. Must be seen to appreciate. Food great, 5 course's. Staff are so friendly and go out of there way to help, nothing to much trouble. The hotel was so clean in every area including the toilets. We will go again.
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Lorenzo 31. May
travelled as Group of friends
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Fantastic location slightly off the main street so very quiet... we stopped here for a fantastic brunch on the huge terrace overlooking the lake... friendly and helpful staff, stuffed omelets made to order obviously truly excellent... a bit of everything from sunny to savory to delight every different palate... recommended, price €25 but well spent!
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Junior 23. May
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A truly unique experience, a beautiful hotel with top-notch service; I would be delighted to return one day.
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Destin 22. May
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I recommend it for your weekends and holidays
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Carole 16. May
travelled as Family with younger children
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Loved it
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Martin 10. May
travelled as Family with younger children
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Riva is very beautiful. Especially for mountain biking.
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Ali 10. May
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I had a wonderful experience at the hotel. My stay there was awesome and I recommend you book also in the hotel
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Paola 25. April
travelled as Young couple
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Fantastic hotel, super professional staff, clean and spacious room with everything you need, excellent food. I highly recommend it.
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Birgit 09. April
travelled as Single traveller
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The food wasn't worthy of a four-star rating. The hotel was okay. I've seen better four-star hotels. Despite the advertising, the roof terrace wasn't yet usable.
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Tony 07. March
travelled as Group of friends
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Nice place food could be better
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Ferry 12. February
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I like it, because I have never seen this quality service
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Ulrich 31. December
travelled as Group of friends
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Perfect hotel with very good and friendly staff
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Birgit 27. December
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A wonderful, clean hotel with upscale service. The food is first-class, and special requests are accommodated immediately. The staff is always friendly.
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Sabrina 26. December
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Good morning. I can't comment on the rooms, location, and everything else because, due to a serious health issue, I had to cancel my vacation. The hotel, even though it shouldn't have, decided to cancel my reservation free of charge. Thank you for your kindness, and as soon as I can, I'll rebook to evaluate everything else.
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Tiziana 24. December
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Beautiful hotel in an excellent location, slightly out of the way, making it quiet and bright. Music plays on the rooftop terrace by the pool every summer evening.
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Jürgen 22. November
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A very well-run Italian hotel. About a 10-minute walk from Lake Garda. Rooms are clean and well-equipped. The Sky Pool is a highlight.
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Giustino 27. October
travelled as Group of friends
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Beautiful hotel, kind and professional staff, nice rooms, very clean, everything excellent
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Tanja 21. October
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Extremely friendly staff. Very good food.
Thank you. I'd be happy to come back anytime.
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Monika 07. October
travelled as Family with younger children
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I highly recommend this hotel! If you want to feel pampered, this is the place to be. The staff is exceptionally friendly. The rooms are very clean. The food is delicious. What more could you want? Great!
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Fabian 30. September
travelled as Family with younger children
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Top hotel, top location, great rooms, bar and pool on the roof.
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Steffen 25. September
travelled as Family with younger children
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The rooms aren't that great anymore, but the bathroom is quite good.
However, this hotel offers an exceptionally good breakfast. The rooftop terrace with a swimming pool is also a highlight. If you can get the room for €150, definitely go for it. However, the hotel often costs more than €250-300. That, in turn, is too expensive.
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Brian 24. September
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We have just returned from a week's holiday in Riva del Garda.The location is incredible and beautiful.We can also consider ourselves very fortunate to have stayed at the Hotel Kristal Palace.Its top notch in every way rooms comfortable and spacious. Reception staff extremely helpful and polite but the one thing that puts this hotel in another league is the restaurant staff and quality of food.Every day is a new menu with a choice of four meals in each category.The waiters were very friendly and so good at their job Thank you Kristal Palace all of you so so much for making it so special.
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David 23. September
travelled as Young couple
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Stayed here for a week and loved it. Staff are excellent and so friendly. Food and Drinks all exceptional. Couldn't fault the hotel. All finished off with entertainment every night apart from one which was exceptional every night.
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Martha 22. September
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Everything about this hotel was fantastic.
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Gary 09. September
travelled as Young couple
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I give it five stars based on the following: food, staff, entertainment; all three were outstanding. One observation: allow guests to control the aircon in their rooms. If you are visiting the northern end of Lake Garda - this is the place to stay.
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David 09. September
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Just returned from our 4th stay at the Kristal palace
Excellent hotel with great roof terrace and pool
Staff are amazing , so friendly and helpful and overseen by a very hands on owner Giuseppe Tonilli .
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Domenico 03. September
+
Beautiful, I would highly recommend it
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Carl 28. August
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Just returned from a fantastic week at this beautiful hotel. We were blown away by the stunning rooftop terrace which we made good use of each day. The staff at the hotel were very kind and helpful. I'd like to particularly thank the two wonderful ladies who served breakfast and lunch each day on the roof terrace. I's also like to commemorate the excellent customer service from the hotel reception staff. All of them were very friendly and would greet us every time we entered with a warm and happy smile.
One thing I was particularly impressed with was the flexibility offered. As we were visiting the lake for the first time, we wanted to eat out each night rather than have meals at the hotel. Being half board, the receptionist noticed that we were not making use of this. We explained that we wanted to explore the town and eat in different restaurants. She told us we could instead have lunch on the rooftop, rather than an evening meal. This suit us very well as we spent most afternoons on the roof terrace and was really appreciated.
Thank you all for such an enjoyable stay! Will definitely be returning.
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Catiuscia 24. August
travelled as Young couple
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Friendly and courteous staff, very attentive to guests' needs.
Very clean and well-maintained facility.
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Milena 16. August
travelled as Group of friends
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We spent a very pleasant evening at the bar with exquisite people, amazing cocktails, very good
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Stephanie 11. August
travelled as Young couple
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The staff are the most helpful and friendliest we have ever encountered! They were the best part of the hotel. Everywhere was clean, any time you asked for assistance they helped you. We went half board, and whilst we personally wouldn’t do that option again (only because we love the hustle and bustle of local restaurants) the breakfast was 10/10, best we have ever had in Italy. The egg and crepe station was amazing, and Mateo was always so accommodating with any requests and remembered my husbands order! The other breakfast options with fresh yogurt and multiple choices for granola was an excellent touch. I loved the timings too, if you were up early or fancied a lazy morning you still had time to get breakfast.
Dinners were nice too, but sometimes the main course wasn’t always something you fancied. With being in Italy we wanted pasta dishes, which you did get for the first course but I wish you had the option to have a larger first course and skip the 2nd course. I appreciate it’s hard to cater for everyone however. The waiter staff remembered details, my husband had a nut allergy and we didn’t make a huge deal but Zane remembered and also anyone else that served us made sure they reassured us each time! She also recommended some wonderful local wines. She was fantastic!
You also got to pick on the night of your dinner what food you wanted, I read in other places that you pick the food at breakfast which didn’t happen which I was grateful for!
We made use of the free bikes, which saved us money, we cycled so many places as there are cycle paths and places to lock your bikes everywhere!
Roberto at the roof bar was amazing and introduced my husband to negroni!
John-Paul was also so helpful and gave us information on a walking route we could take!
We loved Kristal palace and would recommend it - it’s worth the price!
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Elena 06. August
travelled as Family with younger children
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Nice discovery
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Francesco 03. August
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A corner of paradise with a rooftop pool overlooking Lake Garda. Excellent cuisine.
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Alberto 01. August
travelled as Young couple
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Wonderful ️ breakfast and dinner with tasting dishes, coffee in the evening on the sixth floor with music that welcomes you romantically is to be experienced
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Annamaria 21. July
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Very clean and welcoming hotel, the rooftop pool is amazing as is the view, very kind staff, what can I say about the TOP of the TOP dinner. We will return as soon as possible.
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simone 21. July
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High-end bar and cocktail service
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Janet 25. June
travelled as Young couple
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Excellent hotel the pool area much bigger than expected staff excellent restaurant excellent would certainly return
Anonymous 20. June
travelled as Older couple
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Super Frühstück und Pool Rooftop. Perfekter Parkplatz und Abstellraum für Fahrräder. Sehr gutes 4 Gang Abendessen.
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Giuseppe 20. June
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Aperitif with music and a fantastic lake view!
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Don 19. June
travelled as Young couple
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Hotel is ok but not 4 star superior
Our stay was ok apart from the food which at best was average.
Can’t understand why it gets good reviews for the food as we found it bland and luke warm.
My wife didn’t like one of the starters and got a filthy look from one of the waiters when the meal was taken away without being eaten
The rooms need better storage for clothes as the shelves are too low down. Be careful of the toilet door as it can get locked and you can’t get out.
If you want a snack from the sky bar such as a pizza you have to wait 30 mins for the chef to cook it from frozen
A plus for the hotel is the music in the evening.
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Peter 05. June
travelled as Family with younger children
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Cool location in Riva del Garda. Enjoy a cocktail with live music on the rooftop bar in the evening. Absolutely fantastic. The service was also very attentive and top-notch.
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Haudy 28. May
travelled as Young couple
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Absolutely fantastic hotel
The room was perfect with two balconies
Check-in took about a minute
Luggage service included
Breakfast first-class
... keep it up
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M. 24. April
travelled as Young couple
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Beautiful hotel in the center of Riva
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Sura 04. April
travelled as Young couple
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This modern, well-equipped hotel is within easy walking distance of the lakeside promenade, and the city center is also within walking distance.
The rooms offer a comfortable bed, a large wardrobe, and a modern shower. The cleanliness was also impeccable.
The hotel has a beautiful rooftop terrace with a pool, which was pleasantly warm despite the cold temperatures.
The breakfast buffet offers a good selection; the bread wasn't particularly special, but there were plenty of small, sweet cakes and cookies. Dinner is beautifully presented. However, we were surprised that all the dishes were barely seasoned.
The very friendly and always helpful service is outstanding.
In my opinion, this is the highlight of this hotel.
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Josef 18. March
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Superb hotel. Everything you could wish for is perfect. The highlight is undoubtedly the rooftop terrace with its pool and views of Lake Garda. Friendly service, excellent food – everything is just right.
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antonietta 05. January
travelled as Group of friends
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Beautiful hotel
Everyone is very kind
Superb cuisine!!!
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Reinhard 09. November
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Hotel and region were excellent. Would gladly book again.
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Alan 26. October
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Best hotel in Arco
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Karl-Wilhelm 19. October
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A pleasant 4-star hotel. Friendly staff, excellent dinner, great breakfast.
Highly recommended.
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Maurizio 09. October
travelled as Family with younger children
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Excellent property. Best value for money during this period.
Excellent restaurant. Special thanks to the extremely kind, helpful, and above all cheerful staff. We'll definitely be back. The location is excellent; just leave your car in the outdoor parking lot or in their garage and get around on foot.
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Robert 05. October
travelled as Young couple
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We spotted the Skybar from the street and spontaneously went there. Great service and reasonable prices. Highly recommended!
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Giorgio 02. October
travelled as Young couple
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We (unfortunately) only spent one night at this property. Our overall opinion is very positive. The hotel is modern, and the room we received, with a much-appreciated upgrade, was spacious and featured a magnificent terrace overlooking the lake; simply fantastic. All the staff (reception, room service, and rooftop pool area) were extremely kind and helpful. The on-site parking was very convenient (free outside, paid indoor parking). Highly recommended; we will definitely be back.
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Laura 28. September
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Lovely hotel, staff, food, rooms pool all excellent.
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Philip 15. September
travelled as Young couple
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Superb choice of hotel. Great views, excellent staff and amazing food. Entertainment most evenings in the rooftop pool and bar area.
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Paul 13. September
travelled as Young couple
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Lovely staff, excellent food, would recommend.
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Keith 10. September
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What can you say , superb excellent the staff location food service all 1st class , having stayed there last year we returned again this year and have already booked to return in 2024
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Beatrice 01. September
travelled as Young couple
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My partner and I stayed here for one night for his birthday, and in my opinion, we couldn't have made a better choice. It offered impeccable value for money. We booked a Romantic Room, but instead were given a Suite—enormous, elegant, and equipped with every comfort. We spent the scorching afternoon in the rooftop pool, which was actually quite pleasant because it was breezy. The panoramic terrace overlooks the lake and mountains. The pool isn't huge, but it wasn't overcrowded, making it very relaxing. When we returned to our room in the late afternoon, we found a complimentary gift from the hotel, including cookies and a bottle of sparkling wine for my partner's birthday—very welcome and certainly not a given. Dinner was delicious, the service impeccable (kudos to the waiters and the maitre d'), the dishes were meticulously prepared with quality ingredients, and the portions were gourmet. After dinner, we went back up to the top floor and enjoyed two cocktails by the pool, complete with relaxing live music—not at all distracting, and the volume was perfect. The hotel's location is excellent, offering a variety of activities and well-connected to several attractions, just a few minutes' walk from the city center. We will definitely be back.
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Brian 29. August
travelled as Young couple
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My wife and I stayed at the Hotel Kristal Palace in mid August 2023 and enjoyed a wonderful stay. The staff are very efficient and you are always greeted with a smile particularly at breakfast and dinner. We enjoy Italian food but this was a "step above" - breakfast was served on the roof terrace and there was loads of choice but dinner was the "star of the show" where the food quality and service was "second to none". Every food course was expertly prepared and presented and we would like to thank the staff for an unforgettable dinner experience.
The roof terrace was a real bonus with first class sunbeds for relaxing and a real innovative layout for evening entertainment serviced by the wonderful bar staff.
The room was very spacious with a large bed, great walk-in shower and wonderful views of the mountains but was starting to look a little tired. However overall we would have no hesitation in recommending this hotel and look forward to returning in the very near future.
We nearly forgot the hotel operates an excellent shuttle bus service which was always punctual and there is a lovely pool on the roof terrace.
Our many thanks for a great holiday!
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Saman 27. August
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Amazing rooftop terrace with great drinks and good service!
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Violetta 23. August
travelled as Young couple
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Everything was beautiful, and the waiters at both the terrace bar and the restaurant were excellent. The only thing I didn't like was that the jacuzzi in my room (which I love) wasn't working, and since I was only staying for one day, they didn't have time to fix it. That's fine, but I definitely felt like they were offering me a discount on the room rate, and that really annoyed me, and I'm sure I wouldn't ask for it. So... I don't think I'll go back, even though it's very nice and I recommend it.
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Wolfgang 22. August
travelled as Young couple
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Very well-run hotel. Friendly, attentive staff. Good breakfast and dinner (half board) – highly recommended. Good location – close to the lake and the old town. Rooftop pool – a matter of taste. Great: Plenty of loungers and umbrellas. But difficult to find shade.
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Peter 17. August
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Beautiful hotel, fab staff and wonderful food.
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Dom 16. August
travelled as Young couple
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Great location, just 4 minutes from Lake Garda. A highlight is the roof terrace where you can have breakfast every morning.
Bernd 05. August
travelled as Older couple
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wir waren das 2. mal in diesem Hotel und waren wieder sehr zufrieden.
Danke
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Adrian 26. July
travelled as Young couple
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Great place, let down only by no late check out room for a late check out and no toilets up by the pool. That said was a fantastic time.
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Elisa 25. July
travelled as Young couple
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The staff was super kind, motivated and friendly. We were kindly allowed to check in early and we were very well taken care of. From the amazing breakfast on the roof garden to the live music at night. The only thing I could possibly suggest is to have the possibility to dine with the live music on the roof. As the restaurant included in the half pension is also called Live restaurant although it is not very ‘ live’. The food was excellent and would definitely come again!
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Stefano 15. July
travelled as Family with younger children
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Great service, nice location, nice experience, we will be happy to return
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Joachim 10. July
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The best rooftop with a pool and a fantastic bar. A fantastic experience both day and night, with a magnificent view. The hotel's kitchen is also highly commendable. Very, very attentive. We'll definitely be back.
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Brian 08. July
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A nice hotel for adults. Service is high and very friendly staff. The Italien night in the restaurant was fantastic, simply amazing food. The risotto was the best I had in long time. The pool and the bar is located on the rooftop with an incredible view to Lake Garda. Live music in the evening at the rooftop with great bartender who made the nights unforgettable. Thanks to all staff for an incredible week. Definitely coming back.
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Colin 05. July
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Fantastic Hotel a stones throw from the North shore of Lake Garda. Well placed just outside of RIva Del Garda town centre. Food is glorious, albeit, a little more expensive than your average hotel but well worth it. First class srvice they pride themselves on making their customers feel special. Free use of the hotel bikes is available for ease of getting around the shore line. Clean, cool and with all the usual ammenities would stay here again.
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Roman 05. July
travelled as Group of friends
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A brilliant rooftop bar that's open to everyone. Unfortunately, they only serve drinks. There aren't even any snacks on the menu.
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Gilly 04. July
travelled as Young couple
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First class hotel with food, decor, staff and setting to match. Loved every moment here. Great attention to detail from the General Manager down to Reception and Restaurants. Highly recommended
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Tanja 14. June
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Everything was just perfect here.
The hotel has a beautiful rooftop terrace with a sky pool.
All the staff were very friendly. We felt very well looked after here.
The live music was also very appealing, which was very important for our vacation.
The food here was simply the finest. We would love to come back.
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Luca 11. June
travelled as Group of friends
+
I can't rate the rooms because I only went for an aperitif on the stunning panoramic terrace. The cocktails are always excellent, nothing to complain about, but once I remember they were accompanied by something to eat; even just a couple of crisps and a few olives would have been appreciated.
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Christina 28. May
+
We had another fantastic holiday. Many thanks to the kitchen staff who spoiled us every evening, and to all the service staff for their attentiveness and friendliness, from the excellent breakfast in the morning to the pool bar in the evening. The hotel is very clean and well-organized. We had another wonderful, relaxing holiday.
Thank you so much, and keep up the great work! We'd love to come back.
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Rick 03. May
+
Lovely hotel in Riva de Garda. Fabulously appointed room with the biggest double bed I've ever seen. Lovely bathroom with a huge rainfall shower. Great restaurant with excellent breakfast and evening meals served every day. Very polite and helpful staff. We're in a room on the 4th floor which unfortunately doesn't get a lake view due to buildings infront of it. It also has an amazing 6th floor pool and open air bar. However it hasn't been open so far in the week we are here, possibly due to the early May weather being poor. Slightly disappointing that there is no evening entertainment provided.
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Domenico 01. May
+
Optimal
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Uwe 30. April
travelled as Young couple
+
It is a very nice and good hotel. The only problem I noticed during our last stay was immediately rectified. Service is excellent.
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Fabio 25. April
travelled as Young couple
+
The room and bathroom were equipped with every comfort. The breakfast was simply fantastic. The staff were very friendly and helpful. We'll be back as soon as possible.
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Andrej 14. April
+
Top personal
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Markus 04. April
travelled as Young couple
+
First, the positive impressions: clean rooms, friendly staff, good location.
We weren't quite as impressed with the breakfast – the coffee/cappuccino was bordering on assault, omelets/fried eggs actually cost an extra €5, and some of the scrambled eggs were already cold. Otherwise, the evening meal was fine, but unfortunately, there were no wines by the glass.
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Julia 22. January
+
The hotel is a dream! Every morning, breakfast with a breathtaking view. Breakfast and dinner were both excellent. The staff were incredibly friendly and attentive.
Every evening (at least during the peak season in July), there was fantastic live music on the rooftop terrace with a unique view of Lake Garda.
The rooms were very clean and were cleaned daily.
We had originally booked a different hotel in the same chain, but we didn't like it at all once we arrived, so we were thrilled to be able to change our booking (for an extra charge). It was the best decision!
We felt completely at ease and would have loved to stay longer.
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Françoise 16. January
+
We were there for New Year's Eve with a tour operator. It was absolutely wonderful, with a beautiful single room, fantastic menus, and very knowledgeable and attentive staff.
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Татьяна 05. January
travelled as Young couple
+
The room was clean and cozy, with a large balcony with a table and chairs and a great view of the mountain. There wasn't a kettle or tea/coffee set in the room, but you can buy some at the bar in the hotel lobby. Water was only available in the minibar, so we bought it from the nearby supermarket. There's a pool on the rooftop; we stayed in winter, so the pool bar wasn't open and the water was cold. However, the rooftop offers a beautiful view of the town and mountains. Breakfast was monotonous: only coffee, juice, or water were available. We asked for tea, probably because it was the off-season, so it's hard to judge what it would be like in summer. The staff was welcoming and friendly, and the service was top-notch. Overall, the location is good—there's a shopping mall nearby, including a grocery store called Soor. The lake is a 10-minute walk away, and the city center is also about 10 minutes' walk away.
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Werner 30. October
travelled as Young couple
+
An excellent hotel in a good location. The service was attentive, prompt, and friendly. The marble bathroom was large and stylishly furnished. The room was also spacious. The food (half board, 4-course menu) was varied and delicious.
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manfred 28. October
+
Was there for the 3rd time, can recommend
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Zorpoxx 27. October
+
Good location and friendly staff. Unfortunately, the air conditioning didn't work, and the extractor fan in the bathroom didn't seem to work after 10 p.m.
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Valentina 15. October
+
Everything was great.. A wonderful family holiday summer 2022
Martina 05. October
travelled as Older couple
+
Sehr freundliches Personal
Sehr gutes Frühstück
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Petra 05. October
+
Very nice hotel, nice rooms, very clean, and everyone was very friendly. The food was good, we were a tour group, and the breakfast was also good. Everything was there.
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Wolfgang 27. September
+
Very good hotel Rooms and the food are very good. The staff is very friendly and attentive, everything is top-notch. The owner of the hotel is always friendly and in a good mood, therefore 5 stars
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Ursula 23. September
+
Unfortunately, I can't say anything about the hotel itself, as I was only there for one night. The room was great and the lady at reception was very nice and helpful.
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Patrizia 08. September
+
I didn't stay here, but since we were in a group we had a divine lunch prepared by the star chef, with an open kitchen, well-kept table, excellent food, good wine, very helpful waiters, and the warmth of the hotel owner ️
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A 31. August
travelled as Young couple
+
It’s been a week since we returned from Riva Del Garda and already we’re missing the morning smell of real Italian coffee and the picture postcard views. We booked last minute the last week available in August at the Hotel Kristal Palace and we plan to rebook as soon as possible. This small boutique, Tonnelli family-owned hotel (one of 5), was by far the best hotel we have stayed in. Rated at 4+* stars and with fantastic trip advisor reviews (the deciding factor for us booking!) it undoubtedly gave 5+* star service throughout our stay. The hotel itself is in a great location, a short walk to the shores of the lake and approximately 15-20 minute walk from the Riva ferry port. Sounds far but there is a scenic shoreline promenade to walk with so much to take in, the time passes in quick! Close to a local supermarket, shopping centre and bus stops for exploring the area, it sits just a street back from one the main streets which take you into Riva centre. Our room was spacious and tastefully decorated with an excellent shower room with toiletries provided. A selection of towels and a delicious fruit platter and bottle of prosecco was there for our arrival to mark our anniversary. A very thoughtful gesture. The Sky Pool bar and roof terrace with pool give you outstanding 360 degree views of the lake and surrounding landscape and provides a blissful environment for an early morning breakfast. The food served is the ultimate Italian cuisine and the fine dining restaurant outdone themselves every night, offering a 4-course meal, created by the talented chefs whom you could watch through the large glass windows that looked directly into the hotel’s kitchen from your table. Throughout the hotel, the cleanliness level is excellent including the attention to detail, which can be found from the sparkling clean window sills with beautiful orchid displays to the pool bag provided with beach towels and flip flops left in your room. A special thanks go to Massimo and the chefs in the restaurant, for going above and beyond to cater for my partners vegetarian requests, to Juri and Zane for their impeccable manners and fantastic friendly service, to Michaelangelo in the Sky Pool bar for creating the tastiest cocktails we’ve ever drank. Although I only name a few I must stress all staff were outstanding in the service they provided. The staff, we feel, ultimately make this place what it is. We had the honour of a chance meeting with one of the Tonnelli family members whilst in the hotel and we were humbled by how grateful he was that we chose one of their hotels to stay in. We thanked him for providing us with the best holiday we could have asked for, the first in 3 years. Without a doubt we will be back and cannot recommend the Kristal Palace enough.
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Jordan 29. August
travelled as Family with younger children
+
Hidden gem! Amazing bar & views. Nice staff & drinks. It’s a shame they don’t serve food but still worth going!
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robertx 29. August
+
Simply fantastic.
No flaws found, 5-star service and more.
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Mauro 24. August
+
As outside guests, we enjoyed breakfast on the terrace. The staff were very knowledgeable, friendly, and helpful. The panoramic view was excellent. Excellent buffet.
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Alberto 22. August
+
For me, this is the top hotel in Riva del Garda. The staff were extremely friendly, from the front desk to the rooftop terrace bar. The pool on the sixth floor was fantastic! There was music in the evening. It was always well-ventilated!
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Samantha 20. August
travelled as Young couple
+
We stayed here on the week of the 29th June for our honeymoon and I can say we were more than impressed with this hotel. The food was absolutely perfect, the staff were so lovely and friendly, we loved our breakfast on the rooftop every morning and the guy who made my crepes was so lovely. We loved the entertainment on a night on the rooftop especially Mauro e Catia, they were fantastic. The bed was so comfortable and didn’t have a problem sleeping at all, room was a nice cool temperature and the Balcony was a lovely touch. Everything about this hotel was perfect and made out first holiday to Italy and honeymoon very special!
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Rocco 16. August
+
Lovely place, fantastic sky pool, top restaurant, staff and owner as if they were family, what more could I say 5 stars +++
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Sabrina 01. August
travelled as Young couple
+
Wonderful hotel, pool on the 6th floor with a spectacular, very relaxing view, very kind staff, top-notch cuisine, I recommend it to everyone...
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Hans 23. July
travelled as Young couple
+
Located in Riva del Garda, on Lake Garda's upper shores. Upon arrival, we received the news that we'd been given a room upgrade at no extra cost because we'd recently celebrated our 25th wedding anniversary. That was a great start. The hotel is modern, and the room was lovely with a great bed, a lovely spacious bathroom (rain shower), air conditioning, and good Wi-Fi. There's also a small terrace, which we didn't use much. The extensive breakfast buffet (including a friendly chef who will make your perfect omelet with your choice of toppings upon request, as well as a fruit and vegetable juicer for making your own morning juice) is served on the roof terrace. This terrace has a magnificent view of the lake, which elevates the breakfast experience even further. This terrace is also the place to enjoy live music in the evenings with a delicious cocktail. The quality of the live acts is (usually) very high. Dinner (we opted for the half-board option) is excellent. The salad bar is buffet-style, while the other courses (starter, main course, and dessert) can be chosen from four options. None of the menu options are typical, which allowed us to discover some new delicacies and combinations. However, if you're a fan of fries with stew and lots of mayonnaise, this might not be your cup of tea. Due to the coronavirus (high-risk patient), we requested a table away from the others. This was perfectly accommodated. And this characterizes the overall atmosphere of the staff: very helpful, friendly without being overly familiar, a healthy dose of pride, empathy, and occasionally disarmingly funny. We thoroughly enjoyed our stay. The only downside is the underground parking lot, where the parking spaces are so tight that it's a real struggle to squeeze your car into a space. There is also a secure parking lot on the ground floor, but it does tend to be full.
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Silvia 22. July
travelled as Young couple
+
We'd never been to Riva del Garda before, but we chose this hotel for its location and the positive reviews. I have to say, it was beyond our expectations. We fell in love with the sky pool and were blown away by the fantastic dinner. We had a wonderful time and would definitely recommend it.
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Thomas 20. July
travelled as Family with younger children
+
If I describe it too well, I won't be able to get a room next year because it'll be too crowded. So, a terrible hotel!
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mp 18. July
+
Lovely seating on the rooftop with great live music.
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Thomas 17. July
+
A very nice hotel. The service was friendly and completely satisfactory. We thoroughly enjoyed our week. The card-style room key was a bit annoying, as it didn't always work, especially for the lights and air conditioning. Parking in the courtyard was free. The evening happy hour was great. The evening entertainment was also okay.
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ivica 15. July
+
Great rooftop and coctails
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Klaus 13. July
+
The stay at the hotel was great.
Would gladly return.
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Fabio 10. July
+
The best. 5-star cuisine, pool on the terrace overlooking the lake, stunning.
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Claire 07. July
+
A good friend and I have just returned from an amazing holiday at the Kristal Palace Hotel. I cannot rate the hotel and staff highly enough.
When we arrived, pretty tired as we’d been up since 3am, and were first shown our room we were disappointed that the room was quite small and It didn’t have a lake view which we’d asked for!
The Director, Joseph, was so good with us and said he would upgrade us but he wasn’t able to do that for 2 days as the hotel was full.
After 2 days, we had settled into our room and decided not to move.
The rooftop pool was so beautiful.and to swim in the warm water with the mountains as the backdrop was wonderful. Every morning we helped ourselves to the most amazing breakfast. Matthias the chef was also there to cook all forms of hot breakfast, including crepes. The service was excellent by staff who were very respectful, fun and friendly. I wish I could remember the name of the waiter who mainly served us. He was brilliant as was Zana. They were also there in the dining room in the evening, where they served a 4’course dinner that would have won master chef every evening!
Massimo was the excellent head waiter.
One evening we had a pianist playing the grand piano as we enjoyed our dinner.
After dinner there was music on the roof top with a couple of brilliant guitarists and singers. We were served drinks by another delightful young man whose name I sadly can’t remember.
At reception, nothing was too much trouble for Eleanora. She was always there with a smile.
Lastly Rashid helped us with our lugguage and who drove us most days in the shuttle bus into Riva where we caught the ferry to various towns by the lake. Rashid was always smiling and helpful.
The cleanliness in our room and generally in the whole hotel was very good indeed.
This was one of the best holidays I have ever had. I cannot recommend this hotel more highly and can’t wait to go back.
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Helmut 30. June
travelled as Young couple
+
Beautiful hotel with a great roof terrace and sky pool with a fantastic view of Lake Garda
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Gary 12. June
+
Stopped here for a week from 23rd May 2022 ,
Truly an amazing Hotel.
Bedrooms spotless , huge beds , friendly staff..
The food is some of best I've ever eaten.
We were lucky enough to eat breakfast most days on the roof top terrace which has breathtaking views of the lake and surrounding mountains.
From reception it's maybe five mins to Lakeside park which is across one small road ...plenty of proper pedestrian crossings every hundred metres or so.
Hotel staff could not do enough for us.
We will be returning.....
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Maureen 11. June
+
We just came home after a fabulous stay at this beautiful hotel.
The food was splendid and definitely deserves Michelin star status. All the staff were friendly and approachable and made our holiday very memorable for all the right reasons.
Anonymous 06. June
travelled as Older couple
+
Die wunderschöne Aussicht und das Frühstück auf der Dachterrasse. Die ruhige Lage und das klimatisierte Zimmer. Bei der Ankunft war sofort jemand zur Stelle der uns mit dem Gepäck geholfen hat. Das Servicepersonal beim Frühstück, beim Abendessen und auch beim abendlichen musikalischen Abend auf der Dachterrasse war sehr aufmerksam. Wir haben uns sehr sehr wohl gefühlt.
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Harald 30. May
+
We were satisfied
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Debbie 24. May
+
A good quality hotel with friendly, attentive staff. Beautiful panoramic views from the rooftop which had a lovely heated pool and skybar. 20 minute walk to the old town and 10 minute walk to the lakeside. Plenty of local shops and restaurants nearby. We stayed here for our 30th wedding anniversary the second week in May and would definitely return. The food was exceptional especially the breakfast on our last day up on the rooftop. The views are breathtaking! Special thanks to Anita in the restaurant/bar for being so pleasant and helpful.
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diego 19. May
travelled as Young couple
+
Optimal
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Beatrice 27. April
travelled as Young couple
+
Beautiful panorama, friendly staff and nice rooms.
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Matteo 23. April
travelled as Young couple
+
High-end hotel. The rooftop terrace is beautiful. The staff is very friendly and professional. The reception staff gave us advice on what to do in the area. There are many hotels, but few are like this!
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Helmut 22. April
+
Very good staff and super good food
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Susanne 10. April
+
Everything was great—very nice rooms, delicious food, and good service—just as you'd expect from Tonelli's.
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Gisela 06. April
travelled as Single traveller
+
All your wishes are fulfilled with precision at this hotel.
Lake del Garda is just a few minutes away.
The creative chef spoils us daily with a masterful evening menu.
nu
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Maurizio 09. January
+
Excellent service, helpful staff, well-maintained private and common areas, and the cuisine exceeded expectations.
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Bryan 01. January
travelled as Family with younger children
+
Great place the most beautiful of all
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Manfred 02. November
+
A very good, modern 4-star superior hotel with excellent cuisine and friendly staff. The entire team speaks excellent German. The heated pool and the bar on the roof terrace on the 6th floor are also positive features; overall, the hotel is highly recommended.
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Greta 31. October
+
The 5 stars are deserved for the friendliness, kindness, and hospitality (the reception staff were a bit cold, but the restaurant staff were much more welcoming and accommodating).
Parking: Easy access to both the outdoor and underground garages, included in the price.
Restaurant: Wonderful and understanding staff, they have options for celiacs and lactose intolerant guests; for me, this is more important than anything else. Their adaptability is top notch. Everything was very clean and organized, though perhaps a bit too fast between courses.
The buffet was extensive to please every taste, and drinks were served at the table.
Rooms: The standard rooms were extremely clean, with towels, bathrobes, slippers, and a welcome bath kit. Safe, minibar, scales, television, throw blanket, pillows, and an extra bedspread. The only downside was some holes in the curtains and one in the sheet. The double bed was made up of two singles, with the usual hole in the middle.
Amenities: There's a free golf club deal, a fast double elevator, a swimming pool with a solarium on the top (sixth) floor, and a lounge bar in the lobby.
Price is reasonable for the service (half board standard €155 for two).
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Anda 27. October
+
Great hotel, always kind and helpful staff who make guests feel like they are in paradise.
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Markus 26. October
+
For the second time this year, it was absolutely top-notch. So the first time was no fluke. The reason why Lake Garda is so enjoyable again after the pandemic is probably due to the rediscovered Italian warmth, the feeling of being welcome, and this superb hotel with all its staff at the pool, the sky bar, reception, room service, and restaurant. The service, quality, and amenities are simply magnificent, without being intrusive at all.
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Herbert 22. October
+
Great hotel with a rooftop pool and skylight, stunning views of Lake Garda.
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Franz 02. October
+
Supppppppper
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Silvia 16. September
+
Those looking for peace and quiet and a good night's sleep might not be satisfied there.
The Sky Lounge and the rooftop pool offer a beautiful view of Riva del Garda. Breakfast is served there in the morning, and live music plays there in the evening. We stayed there for a week. Room on the 5th floor. Breakfast is set up promptly at 6:10 a.m. This means that the rattling of the transport trucks across the floor and the setup ruins the night's rest. From 11 p.m. onward, dismantling and dismantling begin, and the noise is back.
In the morning, a dip in the pool? If you like being watched by the breakfast guests, that's fine. Otherwise, it's probably better to go after 11 a.m.
Peace and quiet by the pool to relax after a hike? Not really. Either the ice machine is constantly whirring or the music is too loud.
I would have also liked some service at the pool. Just clear away the empty glasses and ask if you'd like anything else. But that wasn't available.
Instead, the bed is turned down in the evening and lights are turned on throughout the room when you're not there. In our opinion, this is unnecessary electricity consumption.
We were given dinner at the reception. The uncomfortable atmosphere, reminiscent of a waiting room, wasn't pleasant. The food was OK but nothing exceptional. We didn't eat there again because every other restaurant was more comfortable.
The rooms are OK and very clean. Our extractor fan in the bathroom didn't work. That's probably why there was a slightly musty smell, which they then tried to cover up with too much air freshener after cleaning.
The staff were always friendly, though. There was nothing to complain about.
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GMR 14. September
+
Beautiful Hotel
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Sabrina 12. September
+
Beautiful hotel, kind and efficient staff, very clean rooms and we ate very well, breakfast on the terrace is the icing on the cake.
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max 11. September
travelled as Young couple
+
-Very friendly German-speaking staff
-Reasonable prices
-Good, modern rooms with balconies
-Very nice sky pool, a bit warm (30 degrees Celsius) but still refreshing
-Best breakfast we've had so far
-Conclusion: We'd love to come back and were completely satisfied
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Luca 08. September
+
High-quality staff and services. New, modern hotel in a stunning location in Riva del Garda, in the most popular tourist and seaside area, just a 10-minute walk from the center. The rooftop pool and bar with DJ sets make this a top hotel in Riva Garda. TONELLI HOTELS management is a guarantee.
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Weidenzauber- 04. September
+
Great bar on the hotel roof with daily live music.
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Catherine 01. September
+
Lovely hotel, the staff are very friendly.
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paolo 29. August
+
Very classy... with excellent food, a panoramic terrace, and a pool. Reasonably priced.
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sabrina 22. August
+
We ended our holiday in Riva del Garda yesterday. At the Kristal Palace, we had a wonderful time, pampered by all the staff, all incredibly kind, and the food was delicious and carefully prepared. We also had lunch several times on the poolside terrace, where the service and quality of the food were also top-notch.
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Marianna 22. August
+
A relaxing atmosphere with good music and good food
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Bicio 21. August
+
Stunning... Aperitif on the dream terrace
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emanuele 19. August
+
Well-managed hotel, very friendly staff, always ready to fulfill all requests, even those that are not always possible. Excellent.
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Anna 19. August
+
Excellent!
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Tanja 17. August
+
Beautiful rooftop bar with live music and super friendly waiters.
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Ilyas 12. August
+
We've been to the rooftop bar only, the service was great, the drinks were fantastic (the best in town) and the live music was a huge plus.
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Li 09. August
+
This hotel simply offers everything your heart desires! This was our second time here and we'll definitely be back.
Booking half board is highly recommended. The breakfast on the roof terrace and the evening menu are truly top-notch!
The service is also worth mentioning; keep it up.
We look forward to our next time :)
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Gerd-Volker 01. August
travelled as Young couple
+
Everything about this hotel is perfect! The service is outstanding, the staff is exceptionally friendly, the sky pool on the 6th floor offers a fantastic view of Lake Garda, and the food is superb!
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Torsten 01. August
+
I'm completely in love with this hotel.
Cool staff, perfectly trained, and lovely.
The hotel owner is very pleasant and touching.
I'd definitely go back!!!!
Recommended for all ages.
The price/performance ratio is just right.
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Simona 31. July
+
A very nice hotel. Within walking distance of the beach and the old town.
We had a Prestige room with a large balcony. The balcony offered a beautiful view of the mountains and a partial view of Lake Garda.
The room was spacious with a minibar, TV, sofa, table, and designer chairs. The double bed was a good size.
The wardrobe was very large. The room had air conditioning and a very nice bathroom with a bidet and an extra-large shower.
The room service was also excellent.
There was a beach bag for the pool area in the room, as well as extra-large bath towels and flip-flops!
There was also a cozy bathrobe and fluffy slippers.
After a friendly welcome, a small bottle of Prosecco and fresh fruit were brought to our room. We were also invited to the hotel's restaurant for a four-course meal that evening, including all drinks.
The food was outstanding!
Breakfast was served on the pool deck. The selection was excellent. The service was outstanding!
The pool deck was fantastic. There were great sun loungers with parasols and storage space. Drinks could be ordered at the pool bar and were then brought to our loungers.
In the evenings, there was often live music on the pool deck or down at the bar (weather permitting).
The hotel also has parking spaces and a garage.
Overall, a fantastic hotel.
Very friendly and attentive staff. We had a wonderful stay.
Highly recommended!
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Margherita 31. July
+
Exceptional
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Florian 29. July
travelled as Group of friends
+
A very nice, well-maintained, and modern hotel. The rooms are very nice and clean, and the staff is friendly and efficient. The highlight is the rooftop pool with a magnificent view. Definitely recommended!
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Anna 27. July
travelled as Young couple
+
Definitely one of the most beautiful hotels I've ever stayed in. The food here is incredibly good, and above all, regional and fresh. The waiters were very friendly, quick, and attentive. There was a four-course menu every evening, and even as a vegetarian, I was given a special menu to choose from, so I definitely didn't miss out.
The reception was also very friendly and accommodated all my requests.
One of the highlights was, of course, the rooftop with its beautiful view and pool. It's a wonderful place to relax. Breakfast is always served on the rooftop in the morning, with a good selection, both hot and cold. In the evenings, there was live music on the roof every day, with really good musicians and delicious cocktails.
The hotel has a very good location; you can get to the lake very quickly, and the old town is not far away. There are also shopping opportunities very close by.
I can absolutely recommend the hotel to everyone; we stayed there for eight nights and enjoyed every minute.
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Alex 26. July
+
Very good service and Very clean
Many thanks for looking after
ASSLANIAN family
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Nicola 24. July
+
Ideal for a vacation both for sightseeing and relaxation. The hotel is in a great location, and the staff is very kind and friendly.
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Francesco 18. July
+
GREAT SERVICE WORTH GOING
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Rosi 16. July
+
A beautiful hotel. Very tidy and tasteful. The staff was very friendly and accommodating.
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Sonija 12. July
travelled as Young couple
+
If you are tired of everyday work and routine, Hotel Kristal is what you are looking for.
My husband and I stayed in this hotel for exactly a week and were impressed by the high level of service, especially polite and warm staff, wonderful, super chef's food and of course a wide selection of wines. The rooms are super, king size bed, very comfortable room with a terrace, 100% cleanliness. (More than once a day we are asked if anything is missing).
On the sixth floor is the Sky Pool bar, where in the mornings we could enjoy a large selection of breakfasts (I suggest trying the fried bacon with scrambled eggs), and where there are also homemade jams, chef's baked, fragrant brioches (croissant) and always smiling staff. Those who like to relax (my husband and I are like that), can simply enjoy the sun and the beautiful panorama, just swimming in the pool. After dinner, there was live music on the terrace by the pool. One evening it was raining, so we spent the time in the hotel lobby sipping dry martinis and listening to good old Italian songs. The hotel owner, Giuseppe Tonnelli, is a rare professional. He is always ready to answer all questions, help, and advise. If there were ten stars, I would give it eleven. Until next time!
Wow
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Cinzia 08. July
+
Very refined and elegant, yet understated. The highlight is the stunning sky pool overlooking the lake.
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renato 04. July
+
Excellent location, staff, services, everything and more
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Gianluca 04. July
+
Exceptional, impeccable. Attention to detail, qualified staff, and excellent cuisine.
Highly recommended.
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Maja 27. June
+
Very nice hotel, friendly staff, great view from the rooftop, nice breakfast and cocktails. Our group was more than pleased. Would recommend it to anyone who wants to chill in a beautiful environment! Absolute favourite in Lago di Garda area.
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Nurhan 26. June
+
The rooftop pool is phenomenal, the staff are super friendly and attentive, and the rooms are very clean.
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Eleonora 23. June
travelled as Young couple
+
Simply wonderful, the staff were incredibly kind and available for every need.
The atmosphere was spotless.
The food was excellent.
Breakfast on the terrace was fantastic, accompanied by live music.
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Alberto 19. June
+
Fabulous location, unique setting and atmosphere. Congratulations!
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Daniel 18. June
+
An excellent hotel where you won't lack anything. Very friendly and attentive staff, delicious cocktails, and daily live music on the roof terrace invite you to linger. The rooms are very clean, well-maintained, and modern, offering plenty of space. We were very pleasantly surprised by the welcome in our room. The hotel is very centrally located, and the town center is just a short walk away. The lake, where you can swim, is also just a few meters away, but we only used the fantastic pool on the roof terrace with its beautiful sunbathing area. The breakfast was very varied and delicious and was also served to us on the roof terrace. All in all, the hotel is highly recommended; we would gladly come back.
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DARIO 17. June
+
A luxury hotel, meticulously maintained in every way, where kindness and courtesy are the order of the day. 10 minutes from the city center.
Very, very nice, try it.
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J. 17. June
+
We stayed here for three nights. We actually only booked it for the rooftop pool and rooftop bar, and we weren't disappointed! The view is amazing! We also enjoyed breakfast up there in the morning. We stayed there often and for long periods. The room was okay. What we found annoying was that the shower floor moved when we walked, making loud noises with every movement. Even when the neighbors were showering, we could hear it. Otherwise, there's not much to complain about. It's a quick walk to Lake Garda and the old town.
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Ulrich 16. June
+
It doesn't get any better than this.
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martinmitm 15. June
+
very nice hotel with super friendly staff, especially the roof terrace with pool and breakfast is amazing
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Riccardo 13. June
+
When it comes to:
They're professionals!!!
A very well-built facility, attentive to every detail—I'm referring to the rooms, common areas, and the trained and very friendly staff.
The restaurant, with its top-notch chef, will leave you speechless with its delicacies.
Chicca Skypool on the 6th floor, guys!!! Enjoy it day and night with a good cocktail.
His wife, Tiziana, and the owner, Giuseppe Tonelli, are true professionals with a polite and convivial manner, to say the least, with a smile and a good word, always in the right way and at the right time.
100% empathy, a KEY ingredient in my opinion for the success of the aforementioned business.
I wish Giuseppe a SUPER PROSPEROUS and SATISFACTORY future.
He deserves it.
I have my respect for the sensitivity I've perceived in your general remarks and especially in your handling of the unpleasant Covid-19 situation.
The restart and the changes we are about to face will only bring GREAT OPPORTUNITIES!
As I say:
THE FUTURE BELONGS TO THOSE WHO SEEK IT!!!
I recommend a stay to everyone, long or short, but GO HOME Tonelli!!!
You will be satisfied, I'm sure of it.
See you next time:
Rina & Riccardo Ario
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Lara 13. June
travelled as Young couple
+
Fantastic structure, excellent cleanliness, wonderful view and very kind staff, in short everything perfect!
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Giuseppe 11. June
+
Fabulous
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Ulrich 08. June
+
I was so impressed with my last visit, I'm already coming back.
Come by and see for yourself. Great hygiene concept.
It's good to be on vacation again.
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Maria 08. June
+
A prestigious hotel. Everything is perfect. Spacious and soundproofed room, high-quality cuisine, impeccable service. The rooftop terrace with its pool offers a splendid view of the lake. The kindness and helpfulness of the staff made us feel pampered. The live music on the terrace in the evening adds an extra touch of luxury.
I recommend it to everyone.
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Rosella 04. June
+
Beautiful structure, friendly staff, nice and clean rooms
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Maria 03. June
+
Extreme courtesy, spotlessly clean rooms, quality food, all comforts.
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Eugenio 03. June
+
Everything was beautiful, delicious, and perfect, both logistical and culinary. The chefs and waiters were excellent, the rooms were clean and fragrant, and the pool and outdoor bar on the sixth floor of the hotel offered a wonderful view of the lake surrounded by mountains. Above all, the owner was incredibly kind and welcoming! We'll definitely be back.
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Fabio 02. June
+
Exceptional
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Daniela 02. June
+
Excellent welcome, refined food, very clean
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Felina 29. May
travelled as Family with younger children
+
Very friendly staff, good food, and exceptionally clean rooms!
A minor drawback is the limited selection of vegetarian dishes on the evening menu. However, they are available upon request.
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Sven 28. May
+
Very nice rooms (we booked a junior suite), great ambiance, delicious food, and very attentive service. What more could you want?
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Helmut 27. May
+
If no one helps you, someone will help you here
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Antonio 02. November
+
A heartfelt thank you to Mr. TONELLI, the hotel owner, for hosting us in his splendid establishment, and to all his staff for treating us so well. Thank you, thank you, and thank you again, you are the BEST.
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jerry 30. October
+
Very beautiful, elegant, and refined structure.
Clean and very welcoming room.
Highly recommended.
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Massimiliano 29. October
+
Excellent hotel, with an enchanting lake view, 5-star cuisine, and a staff to be commended... I will gladly return.
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Max 28. October
+
Optimal
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Emilio 23. October
+
Everything OK
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Andreas 22. October
+
As always, very good...friendly staff and the owner is always approachable.
We've been regulars for years and will be back next year.
Stay healthy, everyone, and bye.
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KS 08. October
+
A very nice hotel with delicious food; everything is made with love. TOP HOTEL ******
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Helga 30. September
+
Very pleasant hotel
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Sandra 28. September
+
Beautiful I don't know what to say
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Sabine 27. September
+
A well-located hotel with excellent staff; the food is creatively presented, and you certainly won't go hungry! They respond flexibly to every request! Highly recommended, especially during the Corona pandemic!
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stefan 26. September
+
Nice hotel, but mattresses are really worn out! Room 205. Otherwise everything was great
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Alessandra 26. September
+
Very nice and clean hotel. The sixth-floor terrace with pool and bar is enchanting. For a truly relaxing stay.
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Carsten 22. September
travelled as Young couple
+
A fantastic hotel; we truly enjoyed our stay! Extremely competent and very friendly staff. The room was cleaned twice a day! The COVID-19 regulations were strictly followed, so you hardly noticed. The highlight was definitely the sky pool with terrace. Every evening, there was subtle but excellent live music. The dinner (4-course menu) is highly recommended! We'll definitely be back! ...even if the hotel manager was a bit taken aback when we thanked him and tried to share our experience with his superbly dedicated staff.
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Wieser.karl1@gmail.com 21. September
+
Clean and professional
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Silvia 20. September
travelled as Young couple
+
During our two-day stay, the staff and chefs gave their best. We ate divinely, and the waiters were super kind and professional.
We will definitely be back.
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R 19. September
+
A fantastic, family-run hotel. Four-course dinner in the evening. Very comfortable rooms. The rooftop terrace with pool and bar is a real highlight. Very friendly staff. A bit pricey, but well worth the money.
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Valerio 13. September
+
Spectacular Rooftop Bar with excellent service
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Sanja 12. September
+
Great hotel
The staff is very accommodating, very friendly, and even speaks German, which is very helpful for some.
The beach is about a 10-minute walk away.
There's live music every evening.
Breakfast is excellent.
The rooms are great and are cleaned several times a day.
Thank you to the entire hotel staff, you're great, keep up the good work
Bewertung aus Google
Sasja 08. September
+
We're currently staying at this wonderful hotel during the coronavirus pandemic, where the hardworking staff greets you with a smile in the morning. They do everything they can to ensure you have a fantastic holiday. The sunshine is also doing its part ;)
The room is great. The rooftop is excellent. When I can have breakfast in the sun on the rooftop overlooking the lake, I'm practically in heaven.
The breakfast is delicious, fresh, plenty for everyone, and completely Covid-proof. Love it here!
Bewertung aus Google
Theo 26. August
+
Beautiful hotel!!
We got a free upgrade to the 5th floor with a lake view.
The cocktails are amazing!! The staff is incredibly friendly! Unfortunately, we can't comment on the food as we ate everything out. We thoroughly enjoyed our time here. There's a pool on the roof terrace. Absolutely adequate!!
Great, would definitely go back again
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monica 16. August
travelled as Young couple
+
We're back from a week-long vacation at this hotel...I have to say, everything was perfect!
Kudos to the two waiters who were always present at both lunch and dinner, always helpful and extremely kind! Compliments to the chef for the consistently excellent food...especially the mid-August dinner!
Only one flaw: one waitress was a bit annoyed, but otherwise, everything was wonderful!
Thanks to all the staff for making our vacation wonderful; we hope to return soon!
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Marco 08. August
+
Only on the terrace for aperitifs. A great, relaxing spot with a good view.
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diego 06. August
+
Beautiful hotel, not 5 stars for the quality of the music played outdoors, always the same artists (some really mediocre) for years
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David 04. August
+
This is the second time we've stayed at the Kristal Palace as a family, and it's always just as wonderful.
We were reassured because the health regulations were in place (hand sanitizer available throughout the hotel, masks required), and we felt we were staying "safe."
The team is always attentive and so friendly... and the food is always delicious...
In short, a vacation in complete peace of mind...
We highly recommend this beautiful place...
Bewertung aus Google
Max 01. August
+
Very friendly staff
Super delicious food
Huge portions
Highly recommended
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Donatella 23. July
+
I'm back from Riva del Garda's Hotel Kristal...I wanted to reassure anyone who had any concerns about the post-COVID situation that the holiday was safe and without any particular restrictions...beautiful as always!
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Babsi 19. July
+
It was excellent.
Everything was great. Everyone was very courteous and polite. We'll be back soon.
Bewertung aus Google
Stefan 19. July
travelled as Young couple
+
We booked our honeymoon spontaneously because our other flight was canceled due to the COVID situation.
The booking process was quick and seamless. The staff was always friendly, helpful, and multilingual. The rooms were cleaned several times a day. We were welcomed with ice-cold sparkling wine in our room :) It's a 5-minute walk to a beautiful spot on Lake Garda. The views from the pool and at breakfast are fantastic! The bar and breakfast are highly recommended. The complimentary bicycles are perfect for exploring the charming villages nearby.
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andrea 15. July
travelled as Young couple
+
We've been going there for four years now. Even now, during the coronavirus pandemic, everything is great. All precautionary measures are being implemented well. We don't regret spending our vacation at the Kristal Palace during this time. We're looking forward to our next vacation
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Albino 06. July
+
Perfect
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Antonietta 22. June
+
Beautiful with a memorable evening on the terrace
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Giovanni 21. June
+
The place is nice, but for a 5-star rating, the cocktails at the pool bar need to be improved: less ice and more substance....
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HappyUnicorns 18. March
+
It was a wonderful stay! Even now, four years later, I still remember the friendly and attentive staff. The rooms were always clean, and there were safes for storing valuables. The large rooftop pool offered a fantastic view, and the varied menu was truly satisfying.
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Marko 29. November
+
Top hotel, can only recommend
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Jürgen 17. November
+
Very nice and good hotel on Lake Garda, with a fantastic roof terrace.
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Stefan 06. November
+
Great Sky Bar above
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Satu 16. September
+
Great views and you can even see the lake.
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Rita 14. September
+
Courtesy and kindness of the staff. Excellent room cleaning, excellent food, spectacular breakfast on the terrace with swimming pool on the top floor of the hotel, it feels like being in the middle of the lake.
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Paola 11. September
travelled as Young couple
+
I'd like to write a review on behalf of my parents, Pino and Maria Pia Aglitti, who have stayed at this hotel several times, including this year. They find it exceptional for its welcome, hospitality, tranquility, kind staff, excellent cuisine, and breakfast on the 6th floor by the pool with a lake view, which is the perfect way to start the day. A heartfelt thank you to Mr. Tonelli and his staff for all this; we absolutely recommend it to everyone.
Pino and Maria Pia Aglitti
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Katia 08. September
+
Enchanting!
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Daniel 01. September
travelled as Young couple
+
We were completely satisfied
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Adrian 22. August
+
Absolutely first class,looked after so well,will return
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Patrizia 18. August
+
Perfect, flawless as always
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Leidys 16. August
+
Amazing place. Wonderful staff and service. Magnificent and magical aperitif.
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massimo 06. August
+
Great service, excellent cocktails, beautiful view of Lake Garda!!!!
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Steve 03. August
+
Fantastic staff, lovely food & very clean.
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Salvatore 31. July
+
Excellent service
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Fernando 06. July
+
Amazing rooftop!
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Doris 04. July
+
Very nice hotel and great food. It has received a Michelin star every year!
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Jens 27. June
+
The roof terrace in the evening, perfect.
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Tim 20. June
+
A absolutly lovely hotel great views from sky pool.
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S 16. June
+
Very very nice!
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Werner 15. June
+
High quality hotel with superb food and rooftop entertainment
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Ines 09. June
+
Great as always! ️
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Holger 03. June
+
Professionally run hotel, excellent staff. Superb rooftop terrace. Everything was great again during a subsequent stay in June 2019. The staff was top-notch – it couldn't be better.
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Eric 03. June
+
Only been to the rooftop which is beautiful with live music. Very friendly staff.
Bewertung aus Google
Fabio 02. June
+
We just spent 4 days at the Hotel Kristal Palace and I have to say, we had a fantastic time there. The hotel employees were all extremely friendly, and regardless of what we needed, made us feel welcome from the very first moment; everyone was very focused on the details and made your stay special. Furthermore the roof top with the pool and the bar was fantastic offering a beautiful view. Breakfast offered a large variety of different food and beverages. Overall, I'd always recommend this hotel to friends.
Bewertung aus Google
Michael 25. May
+
Best hotel I ever ever stayed in
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Ben 15. May
+
Very nice
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Roberto 12. May
+
Simply impeccable service, staff present and always available, restaurant of the highest quality.
Bewertung aus Google
Roland 19. April
+
Wonderful hotel, friendly staff, and excellent food.
What more could you want?
Bewertung aus Google
Ilaria 06. April
+
Everywhere you look you will see only perfection, it's not a dream... it's a holiday at Kristal!
Bewertung aus Google
Barbara 18. March
+
This is a beautiful hotel; we had a fantastic vacation there! The staff is super friendly and caters to all our needs. The food is excellent. We'd love to come back!
Bewertung aus Google
Joerg 06. February
+
A good, clean, and quiet hotel with a lovely rooftop pool.
The hotel staff is friendly, not always as helpful as you'd hope, but overall, everything's fine.
If you want to escape the hustle and bustle of the lake, this is the place for you.
Bewertung aus Google
Björn 14. January
+
Clean and ok but really overpriced.
Friendly staff. Not very soundproof rooms, you hear almost everything from rooms around you. Especially bathroom activities.
10 minute walk to the center.
Coffee:
4€ for a double espresso in the bar is outrageous.
Cappuccino at the breakfast is the worst one I've had in all of Italy.
Bewertung aus Google
David 24. December
+
Beautiful hotel, great rooms and wonderful food.
Bewertung aus Google
Stephan 03. October
+
Super friendly staff, rooftop terrace with pool, pool bar, and magnificent Lake Garda panorama. Exquisite 5-course dinner menu.
jean claude 24. September
travelled as Older couple
+
sehr gutes essen sehr freundliches personal sehr schoene panorama terrasse mit pool jeden abend ein glass proseco vor dem abendessen gratis taxi hin und zuruck ins zentrum von riva
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Daniela 22. September
+
Wonderful from start to finish
Bewertung aus Google
Niall 18. September
+
Fantastic hotel. Well-designed building, and lovely rooms. The main feature is the team, though; attentive, classy, and thoroughly professional . The kitchen is also outstanding, so be prepared to eat (too) well. The roof bar (with infinity-pool) is stunning, for breakfast, happy hour and after-dinner drinks. Heaven.
Bewertung aus Google
Brendan 17. September
+
Lovely hotel, the staff are absolutely fantastic, very good atmosphere, spotlessly clean, breakfast on the roof is a must, great local sightseeing tips to be had from the chef as he makes your crepes and omelettes!
The shuttle bus was delayed one morning so one of the staff dropped us to the ferry in his own car. I think that the manager Mr Tonelli has at least one identical twin because he is everywhere in the hotel helping out the staff and making sure everything runs like clockwork!
We will be back!
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Daniele 17. September
+
beautiful holiday at the top
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Tamara 08. September
+
A very relaxing short break
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Riccardo 04. September
+
Jazz at its best on a wonderful terrace
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Irmgard 28. August
+
Excellent food, very friendly staff, highly recommended. Rooftop swimming pool. Great pool towels, fresh every day. Perfect beach bag for your stay. Flip-flops were a good idea too. Cleanliness was also good.
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Mario 27. August
+
A very classy hotel, with a very suggestive view of Lake Garda surrounded by mountains, I recommend going there
Bewertung aus Google
Mario 24. August
+
As in previous years, we had a wonderful vacation there. Everything was perfect!
Anonymous 21. August
travelled as Older couple
+
L'organizzazione delle serate. La possibilità di scelta nei menù. Confort delle camere. La posizione tranquilla.
Bewertung aus Google
Ralph 11. August
+
Another wonderful vacation
Many thanks to the kitchen for the fabulous food, to the service staff, who always served us so courteously, to the breakfast team and the evening shift at the Sky Pool, who practically read our every wish from our eyes... And of course, to the cleaning team, who always kept our room spotless
We're really looking forward to seeing you all again next year
Bewertung aus Google
Gianni 10. August
+
Excellent structure and welcome for any need
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Marcella 04. August
+
A truly relaxing place... with attention to detail... professionally trained, kind, and smiling staff.
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Sam 18. July
+
Amazing location and great rooftop pool. 5 stars because of the food! Great 5 course meals every night, and gluten free options
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Sue 11. July
+
Lovely hotel ,very friendly and helpful staff.Amazing good quality food. Would recommend this beautiful hotel with rooftop pool withStunning views .
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Renge 10. July
+
The roof terrace is beautiful, there are concerts in the evenings and a pool bar in the morning and afternoon with a beautiful view of Lake Garda.
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Andy 10. July
+
Beautiful hotel. Scenic skypool bar. Staff professional and very helpful. Top marks all round.
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Elaine 10. July
+
A fantastic hotel with excellent staff!
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Tobi 03. July
+
A very nice hotel on Lake Garda. The location is fantastic, quiet yet right in the center! Breakfast is okay, but better than in most 4-star hotels on Lake Garda. It's nice that you can have breakfast both in the restaurant and on the roof terrace! The rooftop pool is fabulous, and 99% of the staff are very attentive and friendly. The only thing that detracts from this hotel is the slightly firm mattresses, but that's a matter of opinion!
We highly recommend this hotel!
Bewertung aus Google
Linda 19. June
+
Very clean hotel! And the staff very warm and attentive. We made a good choice.
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Liam 12. June
+
Excellent hotel and superb food.
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bri 30. May
+
We both were absolutely made up with the hotel. The staff were really friendly and helpful. The food was excellent and the roof top pool was amazing. Room was a junior suite with a wonderful view.
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botond 30. April
+
Quiet hotel
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Matteo 08. April
+
Best Hotel in Riva del Garda
Bewertung aus Google
Francesco 17. February
+
An excellent hotel with comfortable rooms, almost all with balconies, located 10 minutes from the lake in a quiet area. The food is excellent, and there's a terrace bar and restaurant and a fitness center. The only drawback is the prices at the bar and for extras (wines), which I found to be quite high. Otherwise, the staff is friendly and extremely helpful. Wi-Fi is available and of excellent quality. Bathrobes and slippers are provided in the rooms.
Bewertung aus Google
bartolomeo 04. January
+
New Year's Eve 17/18 was fabulous. The hotel, staff, food, breakfast, and rooms were exceptional; you couldn't ask for anything more. CONGRATULATIONS TO ALL!
Bewertung aus Google
Paola 03. January
+
We thank Mr. Tonelli, owner of the Hotel Kristal Palacee, for allowing us to spend a wonderful New Year's Eve in his stunning property, as pictured. We also thank the entire staff for their kindness and consideration, especially the chef and his staff, including the dining room staff. I also want to point out that the dishes prepared by the chef were very well received and appreciated for their refinement and deliciousness. I recommend the Hotel Kristal Palace to anyone looking for an elegant and welcoming place.
Bewertung aus Google
Francesco 03. January
+
Fantastic hotel, well maintained, very organised, competent, very kind and helpful staff, fabulous view from the terrace overlooking Lake Garda, a stone's throw from the centre, clean and welcoming rooms, fabulous food
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Dieter 15. November
+
Great service and outstanding food
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juresound 29. September
+
Top
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FERNANDO 22. September
+
Beautiful and expensive... but with a solarium, swimming pool, and bar that make for an excellent view.
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Anthony 01. September
+
Loverly hotel. Very clean. Hotel staff are very helpful. Food absolutely fantastic. Location brilliant. To find any faults with this hotel would be not picking. Brilliant holiday hotel.
Anonymous 28. August
travelled as Family with younger children
+
Accoglienza, servizi e cucina
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Maciej 27. August
+
Outstanding hotel! Worth to recommend.
Bewertung aus Google
Chas 13. August
+
IN A 'NUTSHELL' THIS HOTEL IS 'SUPERB!'.
I'm hard to please so after 3 glorious weeks staying here my only complaint was that there was nothing to complain about!
The genuinely friendly (no false smiles here) Management & Staff went out of their way to make us feel welcome & comfortable throughout our stay.
In short:
Rooms: Spotless - good size - comfortable beds - quality furnishings.
Food: 1st class (Breakfast, Lunch & Dinner) - Good choice.
Rooftop Pool & bar: Stunning panoramic views over Lake Garda & surrounding mountains - Spotless (as is everything in this hotel) - bar well stocked with excellent professional service - Nightly entertainment (weather permitting) - Nice place to enjoy a good choice breakfast.
Grounds: Very well maintained.
Service (From high Management to all the staff): 2nd to none!
Location/Situation: 20 min walk or 30 min stroll to Riva del Garda centre (Free shuttle available) - Regular local transport to all Lake Garda towns & beyond - Beach is a pleasant 5 min stroll.
Closing comment: 'This beautiful Hotel will not disappoint you!'
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Marion 05. August
+
The rooftop pool and the Sky Bar are simply stunning. Music every night and super friendly staff. I've never seen anything more beautiful.
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Matilde 23. July
+
Good cocktail on the terrace accompanied by (less good) appetizers
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M.Cristina 19. July
+
Wonderful evening spent at the Krystal Palace! Jazz Tuesdays on the terrace overlooking the lake!!! Not to be missed! And also Tuesdays with the piano bar and all the other evenings always different!!! Thank you!
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Mattia 17. July
+
Amazing view of the lake from the terrace!
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Paul 15. July
+
Fabulous hotel: clean, comfortable, excellent food, extra special sky pool bar on the roof, and wonderful staff.
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Jörg 12. July
+
Very nice hotel, I've rarely experienced better staff in a hotel. Highly recommended.
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FRANCO 23. June
+
Fantastic terrace. Very friendly staff and owners. Excellent drinks.
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Raphael 12. June
+
We stayed there in June of this year. The hotel is located a little outside the center, but everything is within easy walking distance. The best way is to walk along Lake Garda to the harbor area – it's really beautiful! :)
The hotel itself is very modern. The rooms are great, clean, and spacious. The restaurant is also modern, and the food is prepared in an international style. A breakfast buffet is available in the restaurant or on the rooftop terrace. It's a bit smaller there due to space limitations, but like downstairs, there's something for everyone. Specialty coffees are included! Great selection!
The service is first-class, both in the restaurant and in the SKY POOL BAR. They offer excellent drink recommendations and have a fantastic bartender.
The rooftop terrace is phenomenal! A breathtaking panoramic view of Riva and Lake Garda! Plenty of seating and enough sun loungers! The Sky Pool is large enough for a refreshing dip and swimming from side to side. It also has a massage jet and whirlpool function.
We can only thank Mr. Tonelli, his family, and his staff for a truly wonderful vacation. This hotel is highly recommended. We will definitely be back. But next time, there will be three of us :)
Many thanks and best regards!
Bewertung aus Google
Kurt 26. May
+
Very good hotel, excellent cuisine, good service, roof terrace with sky pool bar on the 6th floor
Bewertung aus Google
Nancy 18. May
+
The room, although basic, was large, clean and was excellent. The walk-in shower was superb. The hotel staff could not have been more helpful. I particularly liked the barman, Michelangelo. The food was almost of Michelin star standard and service was excellent. The rooftop pool was beautiful and had it's own bar close by. Overall I could not fault this hotel and would gladly return.
Bewertung aus Google
Gordon 24. September
+
Modern, friendly service, good food and a great rooftop pool!!
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Tino 11. August
+
Very nice view of the lake from the sky bar... friendly staff.
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Thomas 03. August
+
Very cool rooftop pool. But the rest is also very good.
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Meabh 29. June
+
Incredible attention to detail. Attentive staff. Beautiful and peaceful (no children thankfully). Stunning view from the roof top. Delicious food
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Tina 20. June
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This is our second time here, and it's just as wonderful as last year! We'll be back!
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Ein 13. August
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I was there right after it opened and it was just great.
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Ciro 26. October
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Beautiful property, friendly, professional, and always available staff. Gorgeous, well-finished rooms. What can I say...we have to come back again.
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Sarah 04. September
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Wonderful hotel. Very comfy large beds, fantastic showers, excellent restaurant and breakfast. Beautiful setting too and views from the roof top swimming pool.
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christian 27. August
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Excellent, very well looked after and relaxing